Operational Readiness
A security control that nobody knows how to operate is a control that will not be maintained. Mitigence engineering engagements close with operational readiness validation — making sure your team can run what we built.
What this covers
- Operational runbook development for all deployed controls
- Analyst training on detection workflows and escalation paths
- Alert playbook creation for the most common incident types
- Operational acceptance testing with your team
- Ongoing operational support and tuning retainer options
Typical deliverables
- Operational Runbooks
- Alert Playbooks
- Knowledge Transfer Package